The USPS Transformation Project
I've joined a team at CMU that's working on redesigning the United States Postal Service's Domestic Mail Manual. For the last three years, a steady stream of CMU graduate students have been reorganizing the fairly inscruitable tome into a series of distilled manuals that present the information in an understandable way. The scope of the project is daunting, and is a great example of the kind of opportunity I've come to CMU to find.
Posted September 7, 2003
CMU Grad Studio